Customer support, reimagined

Support that feels handled, not herded.

Resolve pulls Discord, email, and live chat into one calm, keyboard-fast inbox — with a help center and widget your customers will actually use. No per-seat surprises. No per-resolution tax.

FREE FOREVER PLAN · NO CREDIT CARD · SET UP IN 4 MINUTES

Ticket #1042 resolved
first reply in 38s
app.resolve.chat/inbox
MK
Webhook signature failing on v2
mika — “getting 401s since the rotation…”
discord
JD
Invoice for March, please
jen@northwind.io — “hi! could you send…”
email
AR
Can I export my data?
visitor — “before I upgrade I want to…”
widget
TS
Feature: dark mode for portal
tomas — “our community keeps asking…”
open
Macro: “refund-approved”
sent · ticket closed
The toolkit

Every conversation, one desk.

Your customers are in Discord servers, email threads, and on your site. Resolve threads them all into tickets your team can actually finish.

01

Discord-native, not Discord-bolted-on

Every message in your support channels becomes a real ticket — synced both ways, in real time. Reply from Resolve, it lands in Discord. Your community never leaves home, and nothing slips through.

MK
mika
hey, webhooks started 401-ing after we rotated keys — anyone around?
R
sam SUPPORT
on it! you'll need to re-sign with the new secret — sending steps now ✦
synced to ticket #1042
02

Macros at the speed of thought

Saved replies, one keystroke away. Answer the same question once, ever.

⌘K/refund/onboarding↵ send & close
03

Collision detection

See who's viewing and typing in real time. Two agents never answer the same ticket twice.

sam⚠ aria is replying…aria
04

A help center on your domain

Publish articles in minutes, serve them at help.yourapp.com, and watch ticket volume fall.

Getting started 2.4k views
Billing & invoices 1.1k views
API authentication 3.8k views
05

A widget that feels native

One script tag. A chat bubble that matches your brand and pipes straight into the inbox.

Hi! Can I export my data before upgrading?Absolutely — Settings → Export. Want a hand?
06

Reports that tell the truth

First-response times, resolution rates, busiest channels — per agent, per week, without exporting a single CSV.

07

Audit log & team controls

Every assignment, edit, and close is recorded. Roles, invites, and workspace settings live in one place — so growing the team never means losing the plot.

The honest math

Stop paying per answer.

The big platforms charge per seat, then again for every AI resolution. Your bill grows precisely when your product takes off. We think that's backwards.

The incumbents per seat + per resolution
$29–$132 / seat / mo  +  $0.99 × every AI resolution
  • Costs spike 30–45% year-over-year as conversation volume grows
  • Seat-gated features — collaboration costs extra headcount
  • Discord support via brittle third-party bots, if at all
  • Weeks of setup, admin training, “implementation partners”
20-AGENT TEAM, 2K AUTOMATED REPLIES≈ $3,960 / mo
Resolve flat & fair
One flat price. Per-resolution fees don't exist here.
  • Unlimited conversations on every plan — busy months cost the same
  • Discord, email, and widget included from day one
  • Help center with your own custom domain
  • Set up in minutes — invite the team, paste one script tag, done
SAME TEAM, SAME MONTH$199 / mo. flat
38smedian first response
channels, one inbox
$0per-resolution fees, ever
Pricing

Priced like a tool, not a tollbooth.

Every plan includes unlimited conversations. Upgrade for more seats and polish — never because you dared to grow.

Starter

For indie hackers and tiny teams finding their feet.

$0
free forever · 2 seats
  • Shared inbox — email & widget
  • Unlimited conversations
  • 10 macros
  • Basic reports
Start free

Scale

For support orgs that need room — and receipts.

$199
per month · unlimited seats
  • Everything in Studio
  • Unlimited seats & workspaces
  • Priority support
  • Plugin API access
Talk to us
Questions

Asked, answered.

How does the Discord integration actually work?

Connect your server in two clicks. Messages in the channels you choose become tickets in your inbox, and replies from Resolve post back to the thread — with a support badge so your community knows it's official. It's a first-class channel, not a webhook hack.

Do you really not charge per resolution?

Really. Every plan includes unlimited conversations. Your best month — the one where signups spike and questions pour in — costs exactly the same as your quietest one.

Can I migrate from Zendesk or Intercom?

Yes. Bring your help-center articles and open conversations over, point your support address at Resolve, and swap the widget script tag. Most teams switch in an afternoon.

Does the help center work on my own domain?

Point a CNAME like help.yourapp.com at us and your portal serves from your domain, with your branding. Available on the Studio plan and up.

What happens when I outgrow the free plan?

Nothing dramatic. Your data stays put; you just unlock more seats and features. We'll never hold your conversations hostage to force an upgrade.

Admit one team

Your queue, quietly conquered.

Set up Resolve in four minutes. Your future self says thanks.

Start resolving — free